Shipping policy
At Maison Vora, we are committed to delivering a seamless, secure, and premium experience from checkout to delivery. Every order is handled with precision, care, and attention to detail.
Our Shipping Standards
Authenticity & Quality Assurance
Every watch undergoes a thorough 24-hour inspection to ensure authenticity and premium condition before dispatch.
Fast Dispatch:
Orders are carefully prepared and dispatched within 1–2 working days.
Secure Packaging:
Each item is professionally packaged to ensure it arrives in perfect condition, protected throughout transit.
Tracked Delivery:
All orders are shipped using fully tracked services, so you can monitor your delivery every step of the way.
United Kingdom Shipping
- £5.95 shipping on orders under £100
- FREE shipping on orders over £100
Estimated Delivery Time:
- 2–3 working days after dispatch (Royal Mail Tracked)
European Shipping
- €7.99 shipping on orders under €100
- FREE shipping on orders over €100
Estimated Delivery Time:
- 3–7 working days after dispatch (Tracked International Delivery)
Please note: Delivery times may vary slightly depending on destination country and customs processing.
Processing & Delivery Information
- Orders are processed Monday – Friday (excluding public holidays)
- You will receive a shipping confirmation email with tracking details once your order has been dispatched
- Delivery timeframes are estimates and may occasionally be affected by external courier delays
Pre-Order Items
Some high-demand pieces are available on a pre-order basis.
- Dispatch timeframe is clearly stated on the product page (typically 7–14 days)
- Orders are fulfilled in priority order based on purchase time
- If delays occur beyond the stated timeframe, you will be notified via email immediately
Customs & Duties (EU Orders)
For European deliveries, orders may be subject to local customs fees or import taxes, depending on your country. These charges are the responsibility of the customer.
Our Promise
We take pride in delivering authentic luxury timepieces with speed, care, and reliability. From our quality checks to our secure packaging and tracked delivery, every step is designed to give you complete confidence in your purchase.
Need Assistance?
For any questions regarding your order or shipping, please contact us at:
Maisonvora@gmail.com
Our team is always here to help and ensure your experience with Maison Vora is smooth and enjoyable.